We understand that events may occur beyond our control. Therefore, we provide refunds upon request under the following conditions:
- Your order has been canceled prior to prescription being sent to the pharmacy.
- We are unable to issue a prescription to your pharmacy.
- There is an extended delay in treatment without justification by our practitioners.
- Any other refund request not meeting these requirements will be considered at the discretion of our medical providers. Emails should be directed to (insert email address)
For scheduled appts, 24 notification is required, however same day booking cannot be cancelled.